Shipping & Delivery

What is your average delivery time?

Depending on the shipping option you have choosen, the average delivery time is 1-2 business days. Please note that this applies ONLY after we have received payment.

My order has the status "Complete", what does this mean?

Your order has been shipped. Please note the following:

• If you have requested Regular Mail as a shipping option we do not have a tracking number as this type of mail has none.
• If you have requested Registered Mail as a shipping option, we will send you a tracking number by email. You can also login under My Account to find your tracking number there.